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Polished and confident professionals are the most valuable asset for any organization. They are among the most cost effective methods for a business to generate positive customer relations. Individual’s knowledge of the proper etiquette for any business and social situation will allow concentration on the business at hand and not on their behaviour.
Therefore social and business graces are assets, which in today's corporate world one cannot afford to do without. One has to package him/herself for success by developing a wholesome total image in order to have the winning edge and create a lasting impression.
Etiquette, manners, and cross cultural, or intercultural communication have become essential elements required for all International and Global Business executives, managers, and employees, particularly for those at critical customer interface positions.
Learning the skills of proper etiquette, manners, and grooming contained in our course will give you or your staff a wealth of information and resources that they can immediately apply in their professional and private lives.
In our course they will learn skills necessary to generate positive impressions required in today’s competitive social and business arenas.
OUr programs are tailored to the needs of our business clients. Here is a recent example of a workshop program:
Goals of Workshop
Our corporate grooming course is targeted towards:-• Creating a Positive Impression
• Social and Business function behaviour
• Initiating and Maintaining Conversations
• The art of meeting, greeting and introductions
• Modern Manners and Etiquette
• Dressing to enhance Corporate and Social Image
• Grooming Basics
• Personal Hygiene Management
• Essential Verbal and Nonverbal Communication Skills
• Table Manners and Fine Dining
• Courtesies and Social Skills in the Business World
Topics include:
• Dress codes and Style management• Personal Presentation, Posture and Deportment
• Business Body Language
• Greetings and Conversation Guides
• Business Meals – host and guest - Etiquette
• Intercultural and Cross-cultural Sensitivity
• Makeup and Hairstyles
• Skin, Hair and Body care
• Elocution (Resonance, Articulation & Phonation)
• A-Z of International Social Etiquette
• Fine Foods, Cheeses and wines
• Fine Dining and Table Etiquette
• The Art of Party planning, Entertaining and Hospitality
(Private Sessions available for Top Brass executives. All or only a few of the topics / subjects can be prepared into a module to serve your individual needs.)
We are flexible in our delivery of modules offering courses day and night. For example, you may wish to run a course with Personal Presentation, Posture and Deportment, Skin, Hair and Body Care and Greetings and Conversation Guides for your staff. The three modules could be presented in one session – each module runs approximately 1.5 hours and it could be done from 4pm-8:30pm in-house. Dependant on modules chosen, we would need to discuss your Hotel policies i.e. uniform presentation, front office procedures etc. to ensure best possible outcomes and a perfectly tailored fit.